Mô tả

You can use this course for two purposes:

1. Passing the ASQ® CQPA certification exam. The course contains more than 200 practice questions.

2. Understanding and implementing Quality Engineering principles to improve an organization's performance

Note: We are not a representative of ASQ®.  ASQ® is the registered trademark of the American Society for Quality.

1. ASQ CQPA CERTIFICATION EXAM PREPARATION:

This course is fully aligned with the updated Body of Knowledge.

Sections and Marks Assigned to each section in the CQPA exam:

Section I        Quality Concepts and Tools       

Section II       Problem Solving and Improvement      

Section III      Data Analysis       

Section IV      Customer-Supplier Relations 

Section V       Corrective and Preventive Action (CAPA)   


2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE:

Training your entry-level quality assurance, inspection and quality management team members to understand the basics of quality principles and apply best practices in their work areas.

  • No need to pay $1000 to $3000 per person. 

  • No need to send your people 3 to 5 days off from the work.

  • Certificate of Completion provided.

  • Download pdf study notes.


Note: We are not a representative of ASQ®, IASSC® or any other certification organization.

ASQ® is the registered trademark of the American Society for Quality.

IASSC® is the registered trademark of the International Association for Six Sigma Certification.

We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).

Bạn sẽ học được gì

Successfully pass the Certified Quality Process Analyst (CQPA) in the first attempt. The course is fully aligned with the latest version of the Body of Knowledge.

Confidently implement the proven quality management and quality engineering principles in your work areas.

Build a strong foundation for your successful Quality Management career

Yêu cầu

  • Some industry experience is preferred.

Nội dung khoá học

6 sections

Section 1: Quality Concepts and Tools (22 Questions)

29 lectures
1A Professional Conduct and Ethics
07:28
1B1 Quality
05:32
1B2 Quality Planning
07:46
1B3 Quality Standards Requirements and Specifications
07:04
1B4 Quality Documentation
12:21
1B5 Cost of Quality (CoQ)
14:57
Section 1 Quiz 1 (Quality Planning and Cost)
12 questions
1C1 Quality Audits - Audit Types - Part 1
09:23
1C1 Quality Audits - Audit Types - Part 2
04:37
1C2 Audit Components - Part 1 (Audit Criteria, Purpose and Scope)
12:27
1C2 Audit Components - Part 2 (Audit Planning and Preparation)
06:15
1C2 Audit Components - Part 3 (Audit Opening Meeting)
07:45
1C2 Audit Components - Part 4 (Data Collection and Interviews)
11:47
1C2 Audit Components - Part 5 (Audit Closing Meeting)
05:26
1C2 Audit Components - Part 6 (Audit Reporting)
08:44
1C2 Audit Components - Part 7 (Followup and Closure)
04:07
1C3 Audit Roles and Responsibilities
05:34
Section 1 Quiz 2 (Auditing)
15 questions
1D1 Team Dynamics - Types of Teams
05:34
1D2 Team Development
03:59
1D3 Team Stages
03:31
1D3 Team Roles and Responsibilities
04:14
1D4 Team Conflicts
07:49
1D4 Team Dynamics Part 1
05:09
1D4 Team Dynamics Part 2
06:40
1D4 Team Dynamics Part 3
03:09
1E Training and Evaluation
07:02
Section 1 Quiz 3 (Team + Ethics)
11 questions
Download Section 1 Slides
00:04

Section II - Problem Solving and Improvement (22 Questions)

43 lectures
2A Process Improvement Concepts and Approaches - Part 1 (PDCA)
04:48
2A Process Improvement Concepts and Approaches - Part 2
04:39
2A Process Improvement Concepts and Approaches - Part 3
04:00
2A Process Improvement Concepts and Approaches - Part 4 (DMAIC)
03:53
2B Quality Tools - 1 Cause and Effects Diagram
06:07
2B Quality Tools - 2 Flowcharts
04:55
2B Quality Tools - 3 Checksheets
04:50
2B Quality Tools - 4 Pareto Charts
05:31
2B Quality Tools - 5 Scatter Diagrams
05:59
2B Quality Tools - 6 Control Charts
08:37
2B Quality Tools - 7 Histogram
04:05
Section 2 Quiz 1 (Seven Basic Quality Tools)
13 questions
2C1 Lean - Introduction
09:47
2C1 Lean - Set-up Reduction (SUR), SMED
07:41
2C1 Lean - Pull - including Just-in-Time (JIT) and Kanban
06:59
2C1 Lean - 5S
07:09
2C1 Lean - Continuous Flow Manufacturing (CFM)
05:03
2C1 Lean - Value Stream
06:52
2C1 Lean - Theory of Constraints (TOC)
08:27
2C1 Lean - Poka-Yoke
03:32
2C1 Lean - Total Productive/Predictive Maintenance (TPM)
05:18
2C2 Six Sigma
16:15
2C2 Six Sigma - Voice of the Customer (VoC)
04:47
2C3 Benchmarking
09:43
Section 2 Quiz 2 (Improvement Approaches)
24 questions
2C4 Risk Management - Part 1
08:01
2C4 Risk Management - Part 2
05:04
2C4 Risk Management - Part 3
09:25
2C4 Risk Management - Part 4
11:18
2C5 Business Process Management (BPM)
07:39
Section 2 Quiz 3 - Risk Management
5 questions
2D1 Basic Quality Management Tools - 1 Affinity Diagram
04:44
2D1 Basic Quality Management Tools - 2 Tree Diagrams
03:32
2D1 Basic Quality Management Tools - 3 PDPC
04:47
2D1 Basic Quality Management Tools - 4 Matrix Diagrams
08:34
2D1 Basic Quality Management Tools - 5 Interrelationship Digraph
05:40
2D1 Basic Quality Management Tools - 6 Prioritization Matrices
03:58
2D1 Basic Quality Management Tools - 7 Network Diagrams
07:02
2D2 Project Management Tools - Gantt Chart
07:50
2D2 Project Management Tools - Critical Path Method (CPM)
09:45
2D2 Project Management Tools - PERT
04:30
Section 2 Quiz 4 (Project and Quality Management Tools)
10 questions
Download Section 2 Slides
00:04

Section 3: Data Analysis (33 Questions)

86 lectures
3A1 Basic Statistics - Data Analysis
02:05
3A1 Basic Statistics - Central Tendency
10:10
3A1 Basic Statistics - Dispersion or Spread
10:28
Section 3 Quiz 1 (Basic Statistics)
8 questions
3A2 Basic Probability Distributions
07:24
3A2 Basic Probability Distributions - Binomial
15:00
3A2 Basic Probability Distributions - Poisson - Part 1
06:13
3A2 Basic Probability Distributions - Poisson - Part 2
06:17
3A2 Basic Probability Distributions - Weibull
05:10
3A2 Basic Probability Distributions - Normal - Part 1
09:56
3A2 Basic Probability Distributions - Normal - Part 2
10:27
3A2 Basic Probability Distributions - Skewed and Bimodal
03:38
Section 3 Quiz 2 (Probability Distributions)
11 questions
3A3 Probability Concepts - Part 1
08:06
3A3 Probability Concepts - Part 2
11:32
3A3 Probability Concepts - Part 3
09:26
Section 3 Quiz 3 (Basic Probability Concepts)
11 questions
3A4 Reliability Concepts - Introduction
05:54
3A4 Reliability Concepts - Measures
06:38
3A4 Reliability Concepts - Availability
06:33
3A4 Reliability Concepts - Bathtub Curve
06:14
3A4 Reliability Concepts - Weibull Distribution
10:29
Section 3 Quiz 4 (Reliability)
5 questions
3B1 Measurement Scales
11:32
3B2 Data Types
03:25
3B3 Data Collection and Analysis
06:38
3B4 Data Integrity
05:50
3B5 Data Plotting
06:46
Section 3 Quiz 5 (Measurement Scales and Data Types)
4 questions
3C1 Sampling Methods
11:50
3C2 Acceptance Sampling - Introduction
05:35
3C2 Acceptance Sampling - Types of Errors
10:01
3C2 Acceptance Sampling - Standards
03:49
3C2 Acceptance Sampling - OC Curve
10:12
3C2 Acceptance Sampling - AQL and AOQL
10:01
3C2 Acceptance Sampling - Attribute Part 1
08:37
3C2 Acceptance Sampling - Attribute Part 2
06:13
3C2 Acceptance Sampling - Attribute Part 3
09:56
3C2 Acceptance Sampling - Attribute Part 4
06:17
3C2 Acceptance Sampling - Variable Sampling
05:39
Section 3 Quiz 6 (Sampling)
9 questions
3D Measurement System Analysis - Part 1
04:55
3D Measurement System Analysis - Part 2
07:02
3D Measurement System Analysis - Part 3
04:39
Section 3 Quiz 7 (Measurement System Analysis)
4 questions
3E1 Control Limits and Specification Limits
09:41
3E1 Process Stability vs. Process Capability
05:54
3E2 Rational Subgroups
09:16
3E3 Selecting Attribute Control Charts
05:21
3E3 Control Charts for Attributes Data - NP Charts
06:14
3E3 Control Charts for Attributes Data - P Charts
07:06
3E3 Control Charts for Attributes Data - C Charts
04:28
3E3 Control Charts for Attributes Data - U Charts
04:42
3E4 Selecting Variable Control Chart
03:01
3E4 Control Charts for Variable Data - I-MR or X-MR Chart
09:34
3E4 Control Charts for Variable Data - X-bar R and Xbar S Charts
10:05
Section 3 Quiz 8 (Control Charts)
7 questions
3E5 Common and Special Cause Variation
12:08
Section 3 Quiz 10 (Causes of Variation and Data Graphics)
3 questions
3E6 Process Capability Measures - Cp, Cpk
14:58
3E6 Process Capability Measures - Pp, Ppk
05:25
Section 3 Quiz 9 (Process Capability)
5 questions
3F1 Regression and Correlation Models - Introduction
06:57
3F1 Correlation Coefficient
09:19
3F1 Regression Analysis
03:36
Section 3 Quiz 11 (Correlation and Regression)
9 questions
3F2 Hypothesis Testing - Introduction
05:54
3F2 Null and Alternate Hypothesis
05:39
3F2 Six Steps in Hypothesis Testing
09:24
3F2 Point and Interval Estimate
07:14
3F2 Confidence Interval Example 1
06:37
3F2 Confidence Interval Example 2
05:57
Section 3 Quiz 12 (Hypothesis Testing)
7 questions
3F3 Design of experiments (DOE) - Introduction
04:33
3F3 Design of experiments (DOE) - Definitions
08:58
3F3 Design of experiments (DOE) - More Definitions
10:23
3F3 Design of experiments (DOE) - Plots
11:28
Section 3 Quiz 13 (Design of Experiments)
7 questions
3F4 Taguchi Loss Function
09:18
3F4 Robust Design
06:01
Section 3 Quiz 14 (Taguchi Loss Function and Robust Design)
6 questions
3F5 Analysis of Variance (ANOVA) - Introduction
07:30
3F5 Analysis of Variance (ANOVA) - Explained
06:46
3F5 Analysis of Variance (ANOVA) - Formulas and Equations
05:21
Section 3 Quiz 15 (Analysis of Variance)
3 questions
Download Section 3 Slides
00:04

Section 4: Customer-Supplier Relations (15 Questions)

12 lectures
4A Internal and External Customers and Suppliers
11:59
4B Customer Satisfaction Methods - Part 1
11:56
4B Customer Satisfaction Methods - Part 2
11:29
4B Customer Satisfaction Methods - QFD Introduction
09:10
4B Customer Satisfaction Methods - QFD Demonstration
07:11
4C Product and Process Approval - Verification and Validation
06:58
4C Product and Process Approval - Qualification
09:08
4D1 Supplier Selection
14:21
4D2 Supplier Performance
08:02
4E Material Identification, Status and Traceability
07:59
Section 4 Quiz 1 (Customer-Supplier Relations)
14 questions
Download Section 4 Slides
00:04

Section 5: Corrective and Preventive Actions (8 Questions)

5 lectures
5A Corrective Action
10:02
5B Preventive Action
07:56
5B Preventive Action - Failure Mode and Effects Analysis (FMEA)
14:18
Section 5 Quiz 1 (Corrective and Preventive Actions)
6 questions
Download Section 5 Slides
00:04

Bonus Section

1 lectures
Bonus Lecture
00:36

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