Mô tả

Being able to improve your organisational processes and operational performance is a skill highly in demand in today's workforce. In this course, we cover off the key information you will need in order to build and deploy an effective process improvement plan. Such plans have the powerful ability to structure your approach, identify your goals and give you a space in which you can sell your vision to interested parties.

Within this course we:

- Look at the fundamentals of the topic - process improvement and the plan.

- Investigate the activities you should be undertaking before starting your plan.

- Breakdown the plan into its constituent parts, addressing each section using a scenario example.

- Use a scenario to frame how you would build your plan, giving you a practical example of how to practically build each part of the plan.

- We will also run through a case study example of a real life plan.

The plan can be used for several purposes. It can act as a business case to get approval to launch the project, a storyboard to get buy in and support from the wider business / team and as the firing gun for a project charter / plan. The document will also hold all of the key items required for the successful completion of the project - current state, future state, gap analysis, pilot and testing etc. It really is a great plan that greatly improves your chance of success!

Bạn sẽ học được gì

How to build an effective process improvement plan

How to plan for a Process Improvement project

How to embed Operational Excellence into your business

Step by step guide to creating your Business Case

Step by step by step guide to build out a full Process Improvement Plan

Learn key business improvement techniques, critical to your business success

Learn the delivery approach for the Process Improvement Plan

Learn how to take your key process ailments and turn them into success

Increase the performance of your improvement activities

Improve the value and opportunities within your key processes

Yêu cầu

  • None. We will work with you throughout the course
  • No prior improvement knowledge is required
  • Course built to be open to all levels
  • Reach out to me (email/LinkedIn) if you need an assistance

Nội dung khoá học

6 sections

Introduction

4 lectures
What is covered in this course?
02:03
What is the purpose of this course?
04:31
What is this document?
06:22
Disclaimer
00:56

Fundamentals of process improvement

4 lectures
What is this type of improvement?
08:31
The importance of this improvement
12:12
Triggers of this improvement
10:21
Types of this improvement
12:15

Pre-plan activities

4 lectures
Identify the need
06:37
Assess the data
07:20
Assess the team
06:11
Scenario
01:04

The plan: The business case

21 lectures
Front page
03:18
Front page - Demonstration
01:53
Foreword
03:03
Foreword - Demonstration
02:43
Current state
03:28
Current state - Demonstration
05:17
Strategic objectives
04:25
Strategic objectives - Demonstration
06:08
The approach to be taken
02:33
The approach to be taken - Demonstration
04:47
Timeline
04:25
Timeline - Demonstration
03:51
Scope
02:56
Scope - In scope demonstration
02:13
Scope - Not in scope demonstration
02:42
Risk
05:19
Risk - Risk of doing nothing demonstration
04:05
Risk - Risk of doing something demonstration
03:19
Roles
02:51
Roles - Demonstration
03:19
Section quiz
5 questions

The delivery approach

10 lectures
Define
14:08
Plan
07:36
Map
10:58
Analysis
07:32
Improvement
07:28
Preparation
08:23
Deployment
05:17
Control
07:30
End
02:30
Section quiz
5 questions

Close out

3 lectures
Review of key learnings
04:05
Hints & tips
05:14
Thank you
00:25

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