Mô tả

English is the global language of business and commerce.

Over 1.5 billion people use English around the world, many of them in a business environment.

As our workplaces become more globally connected, Business English becomes an essential skill for all employees. In fact, many companies will only hire staff with a strong level of Business English communication in a professional environment.

This really results in one outcome…

The higher your level of Business English fluency, the better your employment opportunities and career prospects.

But where can I study in one place to improve my English fluency and Business English skills?

And where can I learn from trusted, native speaking instructors with real business experience?

If you are looking for one COMPLETE Business English course for all professional communication skills…

This is the course for you.

Business English Complete gives you a full curriculum covering all the Business English skills you need to supercharge your professional communication.

Stop feeling embarrassed about speaking to work colleagues. Build your confidence and communicate with clear ideas and native vocabulary. Build fluency to engage with business meetings and presentations.

Throughout Business English Complete, you’ll learn a range of business language and vocabulary - all the way from beginner to advanced levels of English speaking.

You’ll be studying with two UK certified and qualified teachers - David and Andrew.

Both instructors have years of experience in a range of businesses, both in the UK and internationally. They’ve also worked in a range of management and leadership positions, too.

With Business English Complete, you can…

- Master essential skills for everyday Business English fluency.

- Develop English speaking skills to improve communication with the people you work with.

- Build your English confidence in all professional communication settings.

- Understand strategies to ace your English job interview and impress employers.

- Know a range of natural language for clear telephone, email and letter communication.

- Learn REAL native expressions and vocabulary for business and professional environments.

- Improve listening with business dialogues and modelled conversation recordings.

But we offer more than just a COMPLETE curriculum.

Get access to Q+A instructor feedback with any questions you have during your studies.

We can’t wait to help you improve your Business English skills.

Sign up now and let’s supercharge your Business English fluency.

Bạn sẽ học được gì

Learn everyday, essential Business English language, vocabulary and expressions

Develop your confidence to speak to work colleagues and communicate clearly

Improve English communication in a range of business settings and environments

Understand strategies and English skills to ACE your next English job interview

Learn natural, native expressions for a range of Business English situations

Boost listening skills with recorded dialogues in Business English conversations

Yêu cầu

  • A hardworking attitude and enthusiasm to improve your Business English skills
  • A notepad or similar is highly recommended

Nội dung khoá học

14 sections

Introduction

2 lectures
Welcome
01:35
How to use this course
04:37

Business English Essentials

12 lectures
Professional introductions + formal business English
08:10
Talking about your work or job
09:15
Business departments and job roles
07:47
Types of employment
05:19
Phrases and strategies for thinking time
13:27
3 essentials of best customer service
03:30
Key phrases for customer service
06:28
Dealing with upset customers
12:55
Making polite requests
04:26
Disagreeing with ideas
11:34
Agreeing with ideas
07:56
Key verbs for Business English
17:56

Business English for Telephone Conversations

13 lectures
Answering and making calls
05:45
Taking and leaving messages
05:26
Asking for clarification
05:18
Using the phonetic alphabet
09:27
Politely asking someone to wait
12:09
Dealing with difficulties or complaints
10:16
How to end a business call
09:40
Business English Dialogues: Telephone 1
06:29
Telephone dialogue: Script 1
02:00
Business English Dialogues: Telephone 2
08:38
Telephone dialogue: Script 2
02:31
Business English for Telephone Part 1 [Vocabulary Deep Dive]
31:02
Business English for Telephone Part 2 [Vocabulary Deep Dive]
28:59

Meetings and Presentations

13 lectures
Introduction to business presentations and meetings
13:12
Introducing a presentation
04:42
Agendas and goals
10:47
Describing statistics and trends
13:37
Presentation techniques
13:57
Managing group conversations and disagreements
11:56
Advanced presentation language and phrases
13:52
Summarizing and ending meetings
11:11
Business English Dialogues: General Meeting
07:43
Business meeting script
02:04
Business English Dialogues: Sales Presentation
03:59
Sales meeting script
00:54
Meetings and Presentations [Vocabulary Deep Dive]
42:36

English for IT and Technology Professionals

10 lectures
IT or Tech? + Different job roles
08:47
WFH? Remote? Hybrid?!
07:38
Business types + Business models
07:47
Key language for computer use
08:44
Understanding SDLC
09:14
Agile, scrum and kanban
09:15
Understanding data analytics
13:49
Vocabulary and phrases for software developers
05:34
Common language and vocabulary for marketing
06:40
IT and Technology Professionals [Vocabulary Deep Dive]
41:06

Business Emails and Letters

11 lectures
Email structure
08:50
How to start an email
12:37
Useful email phrases
13:07
How to end an email
09:24
Email acronyms
10:31
Introducing yourself by email
16:07
Writing an out-of-office email message
13:19
Email etiquette and tips
13:31
Business letter structure
09:22
Language for business English letters
12:41
Emails and Letters [Vocabulary Deep Dive]
24:52

English for Finance and Economics

7 lectures
Banking Basics
09:51
English for Economics
16:18
Prepositions for Money
07:22
Refunds, returns and exchanges
09:15
Debt Recovery
10:31
Business English Vocabulary for Investment
16:38
Finance and Economics [Vocabulary Deep Dive]
31:25

Job interviews

13 lectures
5 essentials for amazing job interviews
09:46
Your business English CV + Resume
24:45
Writing a Cover Letter
18:48
Self-introductions and greetings - Job interview
08:52
Talking about your professional skills
18:59
Questions to ask at the interview
14:37
Difficult interview questions and model answers
15:43
Job interview vocabulary + phrasal verbs
10:48
Job Interview [Vocabulary Deep Dive]
22:49
Business English Dialogues: Job Interview 1
05:12
Job interview script 1
01:35
Business English Dialogues: Job Interview 2
05:31
Job interview script 2
01:45

English for Management and Leadership

8 lectures
Powerful adjectives for leaders
12:41
Verbs for confident leaders
08:42
Saying thank you to employees and colleagues
06:01
Appraisal Meetings - Part 1
12:02
Appraisal Meetings - Part 2
21:36
Setting targets the SMART way
09:01
Speaking to an underperforming employee
21:55
Management and Leadership [Vocabulary Deep Dive]
17:40

Customer Service Communication

12 lectures
What is "effective" customer service?
06:21
Beginning service: Positive greetings
05:01
Managing account security
08:33
Customer needs: "How can I help you?"
04:53
Asking customer follow up questions
07:02
Confirming details and information
08:56
Describing Products or Services: Adjectives, Adverbs, Tense
10:48
Empathy for dealing with upset customers
09:01
Finding common ground and offering solutions
04:05
Closing customer service with positivity
04:39
Customer Service [Vocabulary Deep Dive- Part 1]
53:53
Customer Service [Vocabulary Deep Dive- Part 2]
46:41

Core Business English skills

10 lectures
Office talk and language
13:40
How to sound more polite
13:17
Politely interrupting someone
09:24
Using comparatives and superlatives
12:59
Using 'If' in Business English
14:08
Persuading someone to do something
07:53
Arranging meetings
11:26
Language for online meetings
11:50
How to negotiate effectively
15:55
Taking minutes in business meetings
13:19

Business English Vocabulary, Phrasal Verbs and Idioms

19 lectures
Business English vocabulary 1
15:00
Business English vocabulary 2
14:58
Business English vocabulary 3
14:49
Business English vocabulary 4
13:59
Business English vocabulary 5
14:46
Business English vocabulary 6
15:25
Business English vocabulary PDF
21:37
Business English phrasal verbs 1
07:00
Business English phrasal verbs 2
06:08
Business English phrasal verbs 3
06:31
Business English phrasal verbs 4
05:13
Business English phrasal verbs 5
05:08
Business English phrasal verbs 6
05:35
Phrasal verbs PDF
06:19
Business English Idioms 1
04:23
Business English Idioms 2
03:51
Business English Idioms 3
04:11
Business English Idioms 4
03:24
Business English Idioms 5
03:26

Business English: Listening Practice Monologues

24 lectures
Employee Welcome Presentation
11:34
Script
02:46
Product Launch Presentation
08:44
Script
02:14
Global Business Review Speech
13:47
Script
02:54
Handling Client Feedback
11:45
Script
02:47
Job Interview Workshop
15:51
Script
03:00
Quarterly Sales Review
13:27
Script
02:47
End of Quarter CEO Speech
12:24
Script
02:44
Corporate Social Responsibility
10:11
Script
03:00
Digital Marketing Strategy Session
13:39
Script
02:59
Technology Integration Summit
15:53
Script
02:59
Mergers and Acquisitions Announcement
10:49
Script
02:34
Leadership Development Seminar
08:57
Script
02:25

Business English: Listening practice

40 lectures
Everyday office talk 1
03:48
Script
01:57
Everyday office talk 2
03:55
Script
02:05
Everyday office talk - work, employment, career
03:31
Script
01:40
Talking about future career goals
04:03
Script
02:11
Networking event and job fair
03:46
Script
01:36
Customer service: Telephone conversation
04:00
Script
01:44
Customer service: Person to person
03:06
Script
01:47
Customer service: Upset customers
03:44
Script
01:48
Customer service: Resolving issues
04:14
Script
01:45
Business meeting: Sharing opinions politely
05:00
Script
02:01
Business meeting: Agreeing goals and targets
03:57
Script
01:53
Business meeting: Agile and scrum
03:37
Script
01:23
Job interview: Customer service role
04:21
Script
02:32
Job interview: Tech start up/ICT
05:14
Script
02:25
Job interview: Engineer
04:31
Script
02:08
Job interview: Banking and finance
05:30
Script
02:47
Job interview: Health and social care
04:46
Script
02:36
Job interview: Sales and retail
05:12
Script
02:34
Presentation: Sales and Business
06:08
Script
02:30
Presentation: Marketing
05:25
Script
02:10

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