Mô tả

ISO 9001:2015 Quality Management System Implementation & Auditing Course

Even if right now you have no knowledge of any of the requirements of the standard, by the end of the course you will have a solid grasp of all concepts within ISO 9001:2015.

I am committed to helping you to become confident in ISO 9001:2015 – and I am ready to answer up to a hundred (100) questions within a twelve (12) month period, from when you purchase this course.

Added as resources within this course, you will find all the templates required for achieving ISO 9001 certification, and conducting internal audits.

This course is split into 8 sections, as follows:

  1. Introduction – learn where ISO 9001 came from, and the ideal path to implementation to achieve all the benefits of ISO 9001 Certification

  2. 7 Principles of Quality Management – get an explanation with examples of each of the principles – this will help you implement and audit ISO 9001 based on the philosophy of the standard. This helps to appreciate the meaning behind each of the requirements of the standard. To understand how to interpret each of the Clauses within the standard.

  3. The 10 Clauses of ISO 9001:2015 – get a grip on the salient requirements within the standard – and feel comfortable to implement and audit a quality management system based on ISO 9001:2015.

  4. The implementation process explained – here you will get a detailed checklist to help you have a question or more for each of the requirements within the standard, and you will learn how to perform a gap analysis to chart your implementation process.

  5. Documentation required for ISO 9001:2015 – ISO 9001 is about having a management system – not about documentation – therefore the requirements of documentation will be laid out here, and then you will find each of the documents that are required as you go along through the implementation and the audit sections, within this course

  6. ISO 9001 Implementation – set up the foundation for building your management system by defining the scope, the internal/external issues, risk management, and other foundational aspects that are needed to being the implementation process.

  7. Supporting system – this is all about the sub-systems that are required for you to run your quality management system. It is also the type of evidence you should be looking for when conducting an internal audit.

  8. The internal audit – you will learn how to create and follow the internal audit process, including a detailed explanation to chair and run the management review meeting.

By seeing all the videos within this course, you will gain all the knowledge you will need to audit or implement a quality management system. The lectures, quizzes, and email support combined are sure to give you the opportunity to access all my knowledge.

I am a Bureau Veritas certified ISO 9001 Lead Auditor and I have been working with the ISO 9001 for the past 12 years. It has always been my mission to find ways to streamline and systemize the standard. What you are seeing in these lectures are the result of countless review for the best process to implement and audit ISO 9001.

You have a 30-day money-back guarantee.

But more than that, you have my personal guarantee that this course, and the e-mail support that you have included with 1-on-1 with myself, are everything that you need to feel comfortable in implementing and auditing ISO 9001.

You will have all the knowledge to engage in strategic conversations about ISO9001:2015 at your place of work.

Bạn sẽ học được gì

How to implement ISO 9001:2015 in your organisation

How to identify and get a template of all Documentation Required for ISO 9001:2015 Certification

How to document all procedures within the company in an ISO 9001:2015 compliant way

How you to talk to your colleagues about all the requirements in the 10 Clauses of ISO 9001:2015

How to run an audit, prepare the audit report and follow-up the findings

How to chair a Management Review Meeting and keeping meeting minutes

Yêu cầu

  • Congratulations! You have what you need for this course. An open mind, hungry to learn.
  • All other knowledge required will be shared during this course
  • Everything will be explained in detail
  • All templates required for implementing and auditing ISO 9001:2015 are included as resources
  • 100 questions over 12 months from purchase will ensure that you will understand everything.

Nội dung khoá học

8 sections

Introduction to ISO 9001

4 lectures
Introduction to the Course
01:04
History of ISO 9001
02:48
Timeline for Implementation Process
02:56
Benefits of ISO 9001 Certification
03:02

7 Principles for Quality Management: The Mindset for Implementation

7 lectures
Customer Focus
03:12
Leadership
02:36
Engagement of People
03:30
The Process Approach
03:50
Improvement
02:28
Evidence-Based Decision Making
03:11
Relationship Management
02:26

The 10 Clauses of ISO 9001:2015

7 lectures
Clauses 1-3 and Clause 4 - Context of the Organisation
02:23
Clause 5 - Leadership
02:02
Clause 6 - Planning
01:48
Clause 7 - Support
00:46
Clause 8 - Operation
02:01
Clause 9 - Performance Evaluation
01:43
Clause 10 - Improvement
02:00

The implementation Process - Explained

2 lectures
Implementation Plan - Charting the implementation through to completion
15:57
Gap Analysis - A detailed checklist to the requirements of ISO 9001
07:18

Documentation required for ISO 9001:2015

11 lectures
Overview of the concept of documentation as required by ISO 9001:2015
02:00
Mandatory Documents Required for ISO 9001:2015
01:45
Records needed for ISO 9001
05:57
Procedures - Documenting the Key Processes of the company
01:03
Overview of the requirements for the Sales & Marketing Procedures for ISO 9001
01:36
Overview of the requirements for the Operational Procedures for ISO 9001
01:32
Overview of the requirements for the Purchasing Procedures for ISO 9001
01:51
Creating a flow chart - basic skills required to create a compliant flow chats
11:26
Documenting the Sales Process
04:07
Documenting the Purchasing Process
04:38
Documenting the Operational Processes
09:23

ISO 9001 Implementation - Setting up the basis of the Quality Management System

3 lectures
Fill-in the details as required in the Quality Manual
26:20
Monitor the Quality Objectives (Process & Business)
02:16
Creating a compelling, and compliant Quality Policy
03:08

Creating the supporting systems required for ISO Management Systems

7 lectures
Job Descriptions (role in key processes, and any other roles)
02:50
Training Plans & Records
02:52
Equipment Maintenance & Calibration Plan
04:22
Supplier Approval & Evaluation
02:46
Customer Feedback
02:43
Corrective Actions
05:30
Book of Knowledge
02:16

Management Review and The Internal Audit

4 lectures
Planning Internal Audits
02:38
The Internal Audit Check-list
09:10
The Internal Audit Report
03:18
Conducting the Management Review + Action Plan for improvement
09:57

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