Mô tả

** ACCORDING TO WORKFORCE: "Decision making and problem-solving skills are the most important skills in the 21st century."

** SPECIAL FREE BONUS** EXCEL DECISION MAKING WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel workbook packed with activities and ready to use models. This helps ensure everything is even easier to understand & even more fun and engaging! **

Are you ready to take your career to the next level? In this course, you will learn a range of problem solving and decision making strategies. This course covers important topics such as decision making skills, conflict resolution models, product analysis and strategic thinking. You will learn or remind yourself of these concepts that will help make you more successful!

The contents of this course are all based on my work experience as a Policy Analyst in The Office of the Presidency of South Africa, founder of Grow2Lead, a leadership and non-profit organization in South Africa and a Data Associate for a leading Education nonprofit in New York City. I received a PhD from Texas A&M University and a Master's degree in Public Administration from the Bush School of Government. This course ties together both my theoretical knowledge and practical experience in a dynamic, practical and applicable way.

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Students of this course will enjoy learning a range of problem solving and decision making strategies….from the Eisenhower Model, SWOT analysis, to the Long Tail, Integration and Cost-Benefit Analysis Techniques.  Use this course to take your career to the next level!

What are the requirements?

  • Come ready to learn :)

What am I going to get from this course?

  • Join a global community of students!

  • Superb reviews!

  • Over twenty decision making and problem solving strategies!

  • Learn how to make better decisions!

  • Use the models to resolve conflicts and deliver great feedback!

  • Conduct a product analysis!

  • Analyze policy

  • After this course you will have the tools / skills needed to make important decision to take you to the next level!

Who is the target audience?

  • Anyone interested in learning about or brushing up on their decision making skills.

Bạn sẽ học được gì

Learn how to make better decisions and plan strategically

Use the models to resolve conflicts and deliver great feedback

Conduct a product analysis

Analyze policy

Yêu cầu

  • Nothing: Arrive ready to learn :)

Nội dung khoá học

9 sections

Welcome to the course!

5 lectures
Welcome to the Course!
01:21
Download your resources here
00:13
How To Make Sure You Are Solving The Correct Problem
07:40
Make Sure You Are Solving The Correct Problem
3 questions
How to Get Out Of Your Own Problem Solving Way
06:31

Case Study: Solving a Wicked Policy Problem

1 lectures
Practice Making the Right Decisions
3 questions

Case Study: Apply Your Decision Making Techniques

9 lectures
Policy problem
01:24
Policy Analysis
03:41
About the review
01:45
Step 1: Understand the problem
06:38
Step 2: Define the alternatives
02:22
Step 3: Define the variables
05:29
Step 4: Conduct the analysis
06:18
Step 5: Confront the tradeoffs
05:24
Step 6: Write the policy brief
01:58

Decision Making Skills

8 lectures
Eisenhower Matrix
04:20
The IDEAL Model
04:08
John Whitmore Model
04:07
Decision Tree
02:20
Randomize and sort
02:44
Crossroads model
01:27
Rubber band model
02:18
Pros vs. cons
01:18

Demo: Cost-Benefit Analysis

6 lectures
What is the Problem to Solve?
00:59
Cost-Benefit Analysis
04:59
Measure the cost
07:43
Measure the future cost
03:21
Measure the benefits
07:07
Putting it altogether
03:44

Conflict Resolution

4 lectures
Conflict Resolution Model
05:56
Integration Model
03:48
Feedback Model
02:00
Maslows Hierarchy of Needs
02:27

Product Analysis

4 lectures
BCG Box
09:32
Pareto Effect
03:45
Long Tail Effect
01:43
Conduct a skills audit
03:13

Strategic Thinking

4 lectures
Design Thinking
02:30
Double Loop Learning
02:56
Power Analysis
02:12
SWOT
04:08

Bonus Section

2 lectures
More courses from Warren
00:12
Connect with your instructor
00:29

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