Mô tả

"Root Cause Analysis and the 8D Corrective Action Process" will show you:

  • How to assemble an effective problem definition.

  • The value of creating an cross-functional team.

  • How to develop interim containment solutions to shield your customer from receiving further defects.

  • The connection between an organization's traceability system and the RCA and 8D process.

  • How to use popular quality tools to find root cause such as pareto analysis, interviewing, the Ishikawa diagram, the concentration diagram, 5 Why analysis and much more.

  • How to use analytical tools such as capability analysis, regression analysis, measurement systems analysis, control charting and more to further clarify your root causes and develop potential corrective actions.

  • A sampling of corrective action strategies such as andon, shifting the process mean, correlating process to product variables, standardizing work instructions, poke yoke, automated inspection and much more.

  • How to verify your corrective activities for effectiveness.

  • How to develop parallel and preventive activities for maximize the impact of your problem solutions.

  • How to acknowledge your team's success.

What have a few of the 11,000+ past student said about this course?

  • "Very impressive course in terms of bringing knowledge but also in sharing it in a very practical way." - Richard H.

  • "Outstanding course and very applicable." - Tyrone P.

  • "It perfectly match my needs." - Libor H.

  • "Excellent lecture for everyone. It is simple and user friendly. The concepts were explained in layman terms." - Hazel B.

  • "It was an amazing course with substantial amount of learning" - Ameetjyoti D.

  • "I work in automotive and in the quality department for 20 years. I am new to the role of quality engineer and find the information and examples in this class are very beneficial in helping me succeed in my role. This course excites me!" - Angela V

Plus over 1,200 5-star reviews!!

"Root Cause Analysis and the 8D Corrective Action Process" not only relies on the "tried and true" methods developed by the quality gurus of old, but also draws upon decades of real life experience by providing dozens of actual examples from manufacturing and engineering.

When you purchase this class, you get two additional benefits:

First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.

And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.

So in total, you get:

  • High-quality course materials,

  • Lots of downloadable templates and resources,

  • Lifetime access to all course materials,

  • Access to one-on-one Q&A,

  • All for a very low price!!

If you need to take your problem solving skills and knowledge of quality engineering practices to the next level,  this is the class for you!

Bạn sẽ học được gì

Root Cause Analysis

The 8D Corrective Action Process

Quantitative tools such as Capability Analysis, Control Charts, MSA, Regression Analysis and more

Qualitative tools such as 5 Why, Concentration Diagrams, Cause and Effect Diagrams and more

Corrective action strategies including andon, shifting means, correlating process and product variables, poke yoke and much more

Control charts and their interpretation

Cross-functional team building

Seven basic tools of quality control

Yêu cầu

  • General knowledge of quality and manufacturing is helpful
  • General knowledge of Microsoft Excel

Nội dung khoá học

1 sections

Introduction

95 lectures
Introduction to the Course
08:38
What is Root Cause Analysis?
08:29
What is 8D?
07:00
Quiz on the 8D's
3 questions
Different Sized Solutions
08:16
CAR vs PAR
04:16
CAR vs PAR
1 question
Quiz on CAR and PAR
2 questions
D0 Preparation Phase
12:19
D1 Assemble the Team, Pt 1
07:05
D1 Assemble the Team, Pt 2
06:08
Quiz on Assemble the Team
3 questions
D2 Describe the Problem
08:43
Pareto Analysis, Pt 1
04:13
Pareto Analysis ( Excel Pivot Tables), Pt 2
13:27
Quiz on Pareto Analysis
2 questions
Concentration Diagrams
09:20
Failure Analysis
12:23
Conclusion to D2
03:24
D3 Interim Containment Response, Pt 1
09:14
D3 Interim Containment Response, Pt 2
14:07
D3 Interim Containment Response, Pt 3
11:31
Quiz on Containment
1 question
Dimensional Analysis, Pt 1
09:26
Dimensional Analysis, Pt 2
08:56
Ready for Root Cause?
03:03
D4 Root Cause Analysis
09:32
Cause and Effect Diagram
07:26
Quiz on the C and E Diagram
2 questions
Introduction to Analytical Tools
02:33
Control Chart Terminology
06:06
X-bar and R Chart, Pt 1
03:07
X-bar and R Chart, Pt 2
15:31
X-bar and R Chart, Pt 3
04:47
X-bar and R
3 questions
Quiz on Control Charts
2 questions
Control Chart Interpretation, Pt 1
09:35
Control Chart Interpretation, Pt 2
08:51
Quiz on Control Chart Interpretation
2 questions
Capability Analysis, Pt 1
12:12
Capability Analysis, Pt 2
14:01
Capability Analysis, Pt 3
08:29
Capability Analysis, Pt 4
07:43
Capability Analysis, Pt 5
10:38
Capability Analysis, Pt 6
09:03
Capability Analysis, Pt 7
09:25
Capability Analysis, Pt 8
08:39
Closing Thoughts on Capability Analysis
04:25
Capability Analysis
3 questions
Quiz on Capability Analysis
4 questions
Introduction to Measurement Systems Analysis (MSA)
02:48
Measurement Systems Analysis, Pt 1
12:01
Measurement Systems Analysis, Pt 2
08:33
Measurement Systems Analysis, Pt 3
11:05
Measurement Systems Analysis, Pt 4
08:11
Closing Thoughts on MSA
03:20
Measurement Systems Analysis
2 questions
5 Why Analysis
09:08
5 Why Conclusion
02:05
5 Why Quiz Question
1 question
Thoughts on Regression Analysis
03:01
Regression Analysis, Pt 1
09:53
Regression Analysis, Pt 2
10:38
Regression Analysis, Pt 3
11:07
The Correlation Matrix
12:11
Regression Analysis, Pt 4
06:49
Regression Analysis, Pt 5
03:55
Regression Analysis Conclusion
03:32
Regression analysis
3 questions
Closing Thoughts on Root Cause Analysis
05:48
Preface to D5 and D6 - Selecting and Implementing Corrective Actions
05:04
Implement Corrective Actions
14:34
The Quality Notice
01:47
Shifting the Mean
05:25
Correlating Process with Product Variables
05:21
Andon
05:56
Standardized Work Instructions
05:58
Process Auditing
10:06
Poke Yoke, Pt 1
02:21
Poke Yoke, Pt 2
02:59
Poke Yoke, Pt 3
05:36
Poke Yoke Example
10:22
Automated Inspection
02:15
Why Prototype?
10:34
Thoughts on Prototyping
06:27
Closing Comment on Corrective Actions
05:28
Corrective Actions
3 questions
Verification of Corrective Activities
06:23
Thoughts on Approaching Corrective Actions
03:36
Implementing Preventive and Parallel Actions
09:53
Thank the Team
04:04
8D Template
07:24
Additional Resources in Quality Engineering
08:33
Conclusion to the Course
02:11
Bonus Lecture
16:04

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